Innovative business model! Siemens makes a major breakthrough in the field of remote MR

Recently, Siemens Healthineers achieved a significant breakthrough in the field of digital medical services. According to overseas media reports, Siemens Healthineers has partnered with TeamViewer to provide a new remote scanning service for diagnostic imaging - MRI WeSCAN. This partnership opens up new digital business models for Siemens Healthineers and is an important step towards addressing the shortage of highly skilled radiology technicians.

Recently, Siemens Healthineers achieved a significant breakthrough in the field of digital medical services.According to overseas media reports, Siemens Healthineers has partnered with TeamViewer to provide a new remote scanning service for diagnostic imaging - MRI WeSCAN. This partnership opens up new digitalbusiness models for Siemens Healthineers and is an important step towards addressing the shortage of highly skilled radiology technicians. WeScan aims to connect clients with skilled remote imaging technicians who can help operate the scanner. Siemens Healthineers has integrated TeamViewer's connection technology, and thanks to TeamViewer's solution, WeScan is equipped with high security standards for robust data transmission, thus providing customers with more secure remote MR scan support.

Nanci Wozniak, Vice President of Education and Workforce Solutions at Siemens Healthineers North America, told HCB News: "It helps us ensure the high security standards required by healthcare, ensuring that we cover all these standards from the safest point of view of data integrity and security. The TeamViewer component also allows us to support on-demand scanning processes outside the customer's network, which meets all customer requirements and enables scanning."
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New changes! Remote scanning - MRI WeSCAN

Various factors contributing to the rapid application of artificial intelligence in medicine are converging, and 2021 is expected to be a pivotal year for the technology. Recent improvements in AI products in terms of diagnostic and time-saving capabilities provide healthcare providers with practical solutions to address real-world healthcare challenges. CureMetrix presented research findings showing that its AI software improved radiologists' diagnostic accuracy and specificity by 25% and 34%, respectively, and reduced the time required to interpret test results. The AI software is crucial in countries lacking experienced radiologists. To fully realize its potential in the medical market, the adoption of AI technology must overcome significant hurdles, including information technology and workflow integration. At the 2020 RSNA annual meeting, GE Healthcare showcased the progress of the Edison AI platform. Edison not only provides AI applications to improve diagnostic and workflow efficiency, but the platform also includes the Edison Open AI Orchestrator, which simplifies the implementation of AI in radiology workflows. Interms of transforming diagnostic models, Syngo Virtual Cockpit is a new model that Siemens Healthineers showcased for the first time at RSNA. Healthcare workers can use this software solution to remotely connect to scanning equipment, thus providing assistance to staff in different locations, especially those who need to perform more complex examinations. Syngo Virtual Cockpit can be used with Siemens Healthineers' CT and PET/CT scanners, as well as MRI and MRI PET systems.  In clinical practice, many medical institutions face staff shortages or various bottlenecks. At the same time, many hospitals and clinics lack experts in various fields, making it difficult to scan patientsand examine complex diagnostic issues. Syngo Virtual Cockpit can help alleviate the shortage of healthcare workers and make radiology workforce management more flexible, thus improving work efficiency. WeScan is a new service to help healthcare providers who lack qualified radiology personnel to help them complete magnetic resonance imaging (MRI) examinations. With WeScan, clients can find a group of skilled remote imaging technicians who use Siemens Healthineers' remote scanning software syngo Virtual Cockpit to help operate the MRI scanner.

Siemens Healthineers helps its customers from outside the company's IT extranet via WeScan, and the ability to perform real-time data transmission and high security standards over the internet is a core requirement. Therefore, Siemens has established a new partnership with TeamViewer. TeamViewer's remote connection technology, with its high security standards, robust data transmission performance and ease of operation, is now part of the WeScan service offering. It is understood that WeScan is not commercially available in all countries or all modalities. Syngo Virtual Cockpit was launched in 2018 but is not commercially available in all countries. With the widespread application of telehealth, patients have benefited from the convenience of remote diagnosis and care, and the demand for telehealth is expected to remain strong in 2021 and beyond. Medical institutions will build telehealth services to establish new business models and generate additional revenue in the context of the epidemic. Wozniak said: "In this industry, there is a serious shortage of highly skilled clinical technicians. This allows us to meet the market opportunities we see, allowing our customers to provide highly diagnostic scans and receive healthcare that they may not have had access to before, because they didn't have the right people, or the opportunity to access the clinical experts in the areas they needed at the time."
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Siemens Healthineers and TeamViewer have been partners for many years

TeamViewer is a leading multinational technology company headquartered in Germany and listed on the MDAX index. It helps companies of all sizes and industries digitize business-critical processes through seamless connections, serving a wide range of devices, from laptops and mobile phones to industrial machines and robots. Against the backdrop of global megatrends such as decentralized equipment, automation, and new work models, TeamViewer is actively shaping digital transformation and continuously innovating and improving in areas such as augmented reality, the Internet of Things, or artificial intelligence. Since its founding in 2005, TeamViewer software has been installed on over 2.5 billion devices worldwide. Clearly, TeamViewer has become a leader in the field of remote connection technology, and this leading technology is constantly innovating and expanding, providing high-quality services in multiple fields. The digitalization of the healthcare industry is a development trend in recent years, and the COVID-19 pandemic in 2020 further accelerated this process, giving rise to diverse market demands with the support of public service policies in various countries around the world.TeamViewer, with its comprehensive market strategy, sees this broad prospect and is actively expanding into the digital healthcare field, helping to drive the digital transformation of the healthcare industry.  

Siemens Healthineers has tens of thousands of imaging and laboratory diagnostic devices (such as MR, CT machines, etc.) all over the world. How to remotely maintain these instruments and equipment used in hospitals or clinics, and how to remotely assist medical personnel has become a major challenge. Therefore, in the context of the digitalization of the healthcare industry, secure and efficient remote connections play an important role. Siemens Healthineers has pre-installed TeamViewer on multiple systems. Whenever needed, experts can use TeamViewer to securely and quickly connect remotely to affected devices to resolve issues, providing customers with immediate troubleshooting services without the need for on-site visits. A secure remote connection platform, TeamViewer, supports their imaging laboratory diagnostic equipment worldwide, ensuring their continued operation. Through the interaction between TeamViewer and the Syngo Virtual Cockpit, and Siemens' global remote connection infrastructure, the Intelligent Remote Service (SRS) can now support the scanning process based on external customer network needs, meeting all relevant security and performance requirements. WeScan generates a large amount of data that must be exchanged in real-time between IT networks. This is where TeamViewer technology excels, with known use cases across various industries. Furthermore, TeamViewer's conditional access features support rule-based and very granular access management, helping to achieve the level of security crucial in the healthcare industry. 

Siemens Healthineers Syngo Virtual Cockpit completes the first remote scanning demonstration in China.

This rapid remote service helps medical personnel provide uninterrupted medical services to patients. Simultaneously, TeamViewer's connections use end-to-end encryption, fully meeting the high standards of medical institutions for data security. "For many years, TeamViewer has been a very important partner for us," said Wolfgang Heimsch, Head of Customer Service at Siemens Healthineers. "In clinical environments, the need for secure and efficient system access is constantly increasing. Therefore, our cooperation with TeamViewer is becoming even more important, and we see great potential for development."统接入需求正在不断增加。因此,对我们来说,与TeamViewer的合作变得更加重要,我们从中看到了巨大的发展潜力。” David Fung, TeamViewer's Global Vice President and General Manager for China, stated: "We are pleased that Siemens Healthineers, a leader in the medical device field, has chosen to cooperate with TeamViewer to jointly promote medical digitalization in China. Remote connection is applicable to all industries, and we believe this cooperation will help to make the digital system in the healthcare industry more complete, ultimately benefiting all users."

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